Landlords Services & Fees

Landlord Services & Fees

Clear pricing, a dedicated Lettings Consultant, and no hidden extras.

Our fees

Choose the level of service that suits you

Our fees are a percentage of the monthly rent, so you only pay while your property is let. Whichever service you choose, you’ll have a dedicated Lettings Consultant and a team that’s focused on protecting your property and your income.

Rent Collection

5%+ VAT of the monthly rent

We find and reference your tenant, set up the tenancy, then collect the rent and chase any arrears. You look after the property day to day.

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Optional add-on

Rent Guarantee Insurance

+3%+ VAT of the monthly rent

Protects your rental income if your tenant stops paying, including legal and eviction costs. Available with Rent Collection or Fully Managed.

See what’s covered

Worked example

What you’d pay on a £1,500 a month rental

Monthly fees including VAT. Your fee rises or falls with your rent.

ServicePer monthPer year
Rent Collection£90£1,080
Fully Managed£144£1,728
Rent Guarantee Insurance£54£648
Rent Collection with Rent Guarantee£144£1,728
Fully Managed with Rent Guarantee£198£2,376

Fee calculator

Work out your fees

ServicePer monthPer year
Rent Collection5% + VAT£90£1,080
Fully Managed8% + VAT£144£1,728
Rent Collection with Rent Guarantee5% + 3% + VAT£144£1,728
Fully Managed with Rent Guarantee8% + 3% + VAT£198£2,376

Our percentages are quoted excluding VAT. Figures shown include VAT at 20%, based on a rent of £1,500 a month. A guide only; we’ll confirm your fees at your valuation.

What’s included

Compare our services

From finding the right tenant to the day they move out.

Service Rent Collection5% + VAT Fully Managed8% + VAT
Finding your tenant
Up-to-date rental valuation & expert adviceIncludedIncluded
Professional photographyIncludedIncluded
EPC arrangementsIncludedIncluded
Marketing on OnTheMarket, Zoopla, our website and social mediaIncludedIncluded
Accompanied viewings (where needed)IncludedIncluded
Negotiating tenancy termsIncludedIncluded
Comprehensive tenant referencing & credit checksIncludedIncluded
Setting up the tenancy
Drawing up the tenancy agreementIncludedIncluded
Inventory arrangementsIncludedIncluded
Registering the deposit with the DPSIncludedIncluded
During the tenancy
Rent collection & monthly statementsIncludedIncluded
Arrears chasingIncludedIncluded
Tenancy renewals & documentationIncludedIncluded
Keeping you compliant with changing legislationIncludedIncluded
Single point of contact for all tenant mattersNot includedIncluded
Arranging gas & electrical safety certificatesNot includedIncluded
Utility transfersNot includedIncluded
Managing maintenance & repairs through approved contractorsNot includedIncluded
Paying contractors’ invoices on your behalfNot includedIncluded
Property inspections twice a yearNot includedIncluded
Rent Guarantee Insurance+3% + VAT+3% + VAT
End of tenancy
Check-out inspectionIncludedIncluded
Deposit negotiation at the end of the tenancyNot includedIncluded

Fees are a percentage of the monthly rent. Some services, such as certificates and inventories, carry an additional charge; see additional fees below.

Rent Guarantee Insurance

When tenants don’t pay, you’re protected

No landlord expects a tenant to fall into arrears, but even the most reliable tenants can face financial difficulties beyond their control. With possession claims now going through Section 8 and taking longer, rent guarantee cover keeps your income coming in while the process runs its course.

24 monthsof rent arrears covered
£100,000total claim limit
75%of rent for up to 3 months after vacant possession

3% + VAT of the monthly rent, added to either Rent Collection or Fully Managed.

  • What’s covered
  • Rent arrears paid for up to 24 months or up to £100,000, whichever comes first.
  • Legal and eviction costs covered within the £100,000 total claim limit.
  • 75% of the monthly rent for up to 3 months after vacant possession, while the property is prepared and re-let. Applies following a successful claim and re-marketing by us.
  • Court attendance on your behalf by a professional representative.
  • Section 13 dispute cover, where a rent increase is challenged at the tribunal.
  • Whole-property cover that can be transferred if tenants change, subject to referencing criteria.
  • Other tenancy breaches as well as non-payment of rent.
  • A UK-based tenancy law team who handle thousands of possession claims every year.

Rent Guarantee Insurance is provided by HomeLet and Let Alliance, trading names of Barbon Insurance Group Limited, which is authorised and regulated by the Financial Conduct Authority for insurance distribution (FCA registration number 308724). Cover is subject to referencing criteria and to the policy terms, conditions and exclusions. Always read your acknowledgement of interest to make sure the cover meets your needs.

Additional fees

Other services & charges

Charged only when needed. All prices include VAT.

Safety & compliance

  • EPC (Energy Performance Certificate)£150
  • Gas Safety Certificate (CP12)£100
  • Gas Safety Certificate + boiler service£275
  • Electrical Condition Report (EICR)£180
  • Carbon monoxide alarm (standalone)£100
  • Fuse board replacementFrom £550

Tenancy administration

  • Tenancy set-up or renewal, incl. Right to Rent check£200
  • DPS deposit registration (new tenancy)£45
  • Reference fee (per tenant or guarantor)£50
  • Inventory reportFrom £150

Property services

  • Emergency call-out (where applicable)£100
  • Professional cleaningFrom £200
  • Maintenance management15% of invoice

“From” prices are quoted individually depending on the property. Maintenance management is charged at 15% of the contractor’s invoice.

Compliance & protection

Your money, properly protected

We’re members of Client Money Protection (CMP) and the Property Redress Scheme (PRS), and we follow current best practice for handling client money:

  • Segregated client bank accounts
  • Secure systems for tracking and reconciling funds
  • Written approval before payments are made
  • Authorised, accountable staff
  • Prompt and transparent payments to you
Client Money ProtectionYour rent and deposits are protected.View certificate
Property Redress SchemeIndependent, fair dispute resolution.View certificate
Deposit Protection ServiceTenant deposits registered with the government-backed DPS.
ICO registeredYour data handled in line with data protection law.

Talk to our lettings team

Tell us about your property and we’ll recommend the right service, with a free, no-obligation rental valuation.