Accreditations
Independently regulated, with your money, deposits and personal data protected. Here's what that means for you.
Memberships and compliance
How you're protected
Letting and estate agents in England must belong to certain schemes by law. These are ours.
Property Redress Scheme
If you're unhappy with our service and we can't resolve it with you directly, you can take your complaint to the PRS for a free, independent decision.
View certificate
Client Money Protect
Money we hold for you, such as rent and deposits, is kept in a separate client account and protected by CMP, so it's safe even if something goes wrong with the business.
View certificate
Deposit Protection Service
Every tenancy deposit we take is protected with the DPS, a government-approved scheme, and returned fairly at the end of the tenancy.
Registered with the ICO
We're registered with the Information Commissioner's Office and handle your personal information in line with UK data protection law. See our privacy policy.
What it means for you
Peace of mind, whoever you are
Whether you're selling, letting, buying or renting, you're dealing with a regulated agent who's accountable to independent bodies.
In practice
- Landlords: rent we collect for you is held in a protected client account
- Tenants: your deposit is protected with the DPS within 30 days
- Sellers and buyers: free, independent help if a complaint can't be resolved
- Everyone: your personal details are kept secure
Where we advertise
On the portals buyers and tenants use
Our properties are listed on leading UK portals, as well as our own website and social media.
One of the UK's biggest property portals for homes to buy and rent.
A leading UK property portal for homes to buy and rent.
A leading marketplace for commercial property, used for our commercial listings.
Questions?
Talk to our team
If you'd like to know more about how your money or deposit is protected, or you have a concern, get in touch and we'll help.